Frequently asked questions

If you are an interior design professional or an interior decorator, you can join our Pizuna Trade Hospitality Program. If you have Service Apartment, Guest House, Bed & Breakfast, Motels, Inns, Boutique Hotels or any kind of accommodation business you can apply for this program. Please verify your business by submitting one of the following documents to qualify: Proof of AI or IDI registration, Interior Design Certification, or Resale/Sales Tax Certificate. We do not allow online ecommerce resellers to sell our products.

No, we do not have a minimum order quantity. Whether you are ordering Fitted Sheets or a fully customized Sheet Set your exclusive privilege gets you the best price, every time.

We generally take minimum of 15 days and up to 30 days if your order includes customizations. If the item is in stock and is part of our regular catalogue the lead time is significantly shorter. In some cases of high customizations and large bulk order we may take up to 60-80 days as well.

Yes, only if you’re an interior design professional or Hotelier. We do not allow retail, ecommerce reseller or any internet portal to seller to buy our products with an intention to sell our products.

Yes! We offer discounts based on your requirements and depending on quantity per product. We also offer free shipping.

You can pay for your order through Wire transfer or ACH, BACS (change as per country). Once your payment is confirmed, we will share an email confirmation with all your order details, including dispatch with a tracking link and estimated delivery date. Please be reminded that your order shall be processed as soon as your payment is confirmed.

Our Trade Program is open to all and you can easily participate by filling up a form with only a few basic questions and we will get back to you within 24 hours. You can also contact us at b2b@pizunalinens.com if you have any queries.

We focus on quality. Our products are made with innovative fine yarn technique for durability and long lasting comfort. We use the finest quality premium yarns made of 100% long staple cotton sourced ethically from socially compliant factories in India. Our products go through stringent quality checks and are meticulously created to provide bed linens that are smooth and gentle on the skin even for the most sensitive skin. We are also OEKO-TEX certified and free from 300 harmful chemicals to make bed linens that are safe for human health.

We offer best price by removing the costly layers of agency and middleman to pass the savings on to you. Unlike traditional supply chain, we partner directly with our suppliers to source the best quality craftsmanship and the finest materials. All of our products are designed in-house and are brought exclusively from manufacturing units directly to the customers.

Yes. We offer free shipping, quick turnaround time, customized packaging, customised labelling, low MOQ (minimum order quantity), free and fast delivery and much more. Please feel free to share your requirements at b2b@pizunalinens.com and we will confirm the details within 24 hours and at the earliest.

No, since we begin the production immediately upon order placement. Hence, the items, unfortunately, cannot be cancelled, returned, refunded, or changed at any time. *A special order with changes requested on size, pattern, or addition other than offered on the website